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Welcome to HP UK Store

Windows10

Part Number: UM962E

HP 2y Pickup Return Pavilion Ntbk SVC

£59.00

VAT incl.

Add to basket
Delivery within 48hrs *
The majority of orders placed before 4.00pm are delivered next working day subject to order processing & security checks
£59.00 VAT incl.

Be prepared for anything. Enhance and extend your protection beyond the standard limited warranty with HP Care Packs, which provide options for broader coverage to help you avoid out-of-pocket expenses for unexpected repairs or replacement. Simple pricing. Simple process. Outstanding support.

Accessories

Features

HP will repair or replace with no loss in coverage, including coverage over multiple instances.

Have true peace of mind with HP Care Pack service plans. There are no deductibles, coverage limits, or hidden fees. Multiple instances are covered and if a replacement is required, your coverage will continue with the new product.

Conveniently connect with an HP service representative 7 days a week by phone or chat.

Call or chat online with an HP Care Pack service representative around-the-clock for convenient, friendly and knowledgeable product service.

Have confidence that your issues will be resolved with original HP parts supported by HP know-how.

Have confidence that your issues will be resolved. The company who manufactured the equipment, services the equipment with original HP parts supported by HP know-how.

Technical details

Support type Pickup and return
Duration 2 years
Response time Repaired within 3-7 business days
Coverage window Standard workdays - 9 hours
Place of service Offsite
Service method Depot repair
Logistics options Courier pick up and return
Warranty coverage In warranty
Care Pack type Electronic
Registration required Yes

Compatible products

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  • HP ENVY Notebook - 15-ae002na (ENERGY STAR) (M5L16EA)
  • HP ENVY Notebook - 15-ah150na (ENERGY STAR) (N7H24EA)
  • HP ENVY Notebook - 15-ah150sa (ENERGY STAR) (N7H25EA)
  • HP ENVY Notebook - 13-d000na (ENERGY STAR) (N7H76EA)
  • HP ENVY Notebook - 13-d001na (ENERGY STAR) (N7H80EA)
  • HP ENVY Notebook - 13-d050na (ENERGY STAR) (N7H81EA)
  • HP ENVY Notebook - 13-d050sa (ENERGY STAR) (N7H82EA)
  • HP ENVY Notebook - 13-d051na (ENERGY STAR) (N7H83EA)
  • HP ENVY Notebook - 13-d051sa (ENERGY STAR) (N7H84EA)
  • HP ENVY Notebook - 15-ae100na (ENERGY STAR) (N7J60EA)
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  • HP ENVY Notebook - 15-ae102na (ENERGY STAR) (N7L04EA)
  • HP ENVY Notebook - 15-ae103na (ENERGY STAR) (N7L05EA)
  • HP ENVY Notebook - 15-ae105na (ENERGY STAR) (N7L07EA)
  • HP ENVY Notebook - 15-ae106na (ENERGY STAR) (N7L08EA)
  • HP ENVY Notebook - 15-ae107na (ENERGY STAR) (N7L09EA)
  • HP ENVY Notebook - 15-ae152na (ENERGY STAR) (N9Q21EA)
  • HP ENVY Notebook - 15-ae152sa (ENERGY STAR) (N9Q22EA)
  • HP ENVY Notebook - 15-ae153sa (ENERGY STAR) (N9Q24EA)
  • HP ENVY Notebook - 17-n101na (ENERGY STAR) (N9Q41EA)
  • HP ENVY Notebook - 17-n102na (ENERGY STAR) (N9Q42EA)
  • HP ENVY Notebook - 17-n104na (ENERGY STAR) (N9Q44EA)
  • HP ENVY Notebook - 17-n105na (ENERGY STAR) (N9Q45EA)
  • HP ENVY Notebook - 17-n107na (ENERGY STAR) (N9Q47EA)
  • HP ENVY Notebook - 17-n151na (ENERGY STAR) (N9Q51EA)
  • HP ENVY Notebook - 17-n151sa (ENERGY STAR) (N9Q52EA)
  • HP ENVY Notebook - 17-n152na (ENERGY STAR) (N9Q53EA)
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  • HP ENVY Notebook - 13-d053sa (ENERGY STAR) (N9Q81EA)
  • HP ENVY Notebook - 13-d055na (ENERGY STAR) (N9Q84EA)
  • HP ENVY Notebook - 13-d055sa (ENERGY STAR) (N9Q85EA)
  • HP ENVY Notebook - 15-ah151na (ENERGY STAR) (P0U48EA)
  • HP ENVY Notebook - 15-ah151sa (ENERGY STAR) (P0U49EA)
  • HP ENVY Notebook - 13-d006na (ENERGY STAR) (N9S66EA)
  • HP ENVY Notebook - 13-d007na (ENERGY STAR) (N9S67EA)
  • HP ENVY Notebook - 13-d008na (ENERGY STAR) (P0R94EA)
  • HP ENVY Notebook - 13-d009na (ENERGY STAR) (P0R95EA)
  • HP ENVY Notebook - 13-d058na (ENERGY STAR) (P0R96EA)
  • HP ENVY Notebook - 13-d058sa (ENERGY STAR) (P0R97EA)
  • HP ENVY Notebook - 13-d060na (ENERGY STAR) (P3Y04EA)
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  • HP ENVY Notebook - 13-d061na (ENERGY STAR) (P3Y06EA)
  • HP ENVY Notebook - 13-d061sa (ENERGY STAR) (P3Y07EA)
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  • HP ENVY Notebook - 17-n109na (ENERGY STAR) (P4A15EA)
  • HP ENVY Notebook - 17-n110na (ENERGY STAR) (P4A16EA)
  • HP Spectre x2 - 12-a004na (with DataPass) (ENERGY STAR) (P0T75EA)
  • HP Spectre x2 - 12-a005na (with DataPass) (ENERGY STAR) (P0T76EA)
  • OMEN by HP Laptop PC - 17-w007na (ENERGY STAR) (P3T43EA)
  • HP ENVY Notebook - 13-d010na (ENERGY STAR) (P4G25EA)
  • HP ENVY Notebook - 17-n113na (ENERGY STAR) (P4G76EA)
  • HP ENVY Notebook - 17-r214na (ENERGY STAR) (P7S13EA)
  • HP ENVY Notebook - 15-ae111na (ENERGY STAR) (T1M69EA)
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  • HP ENVY Notebook 15-as009na (X4M40EA)
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  • HP ENVY x360 - 15-aq100na (X9W74EA#ABU)
  • HP ENVY x360 - 15-aq101na (Z5D32EA#ABU)
  • HP Spectre x360 - 13-ac001na (Z6L06EA#ABU)
  • HP Spectre x360 - 13-ac002na (Z6L07EA#ABU)
  • HP Spectre x360 - 13-ac003na (Z6L08EA#ABU)
  • HP Spectre x360 - 13-ac004na (Z6L09EA#ABU)
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  • HP Spectre x360 - 13-w005na (1AQ31EA)
  • HP ENVY - 15-as101na (Z5D37EA#ABU)
  • HP ENVY - 15-as102na (Z5D38EA#ABU)
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  • HP Spectre x360 - 15-bl001na (Z6K97EA#ABU)
  • HP ENVY - 15-as100na (X9W75EA#ABU)
  • HP ENVY - 13-ab002na (Y3V78EA#ABU)
  • HP ENVY - 13-ab003na (Y3V80EA#ABU)
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  • HP ENVY - 13-ab007na (1DL53EA#ABU)
  • HP ENVY - 13-ab008na (1DL54EA#ABU)
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  • HP Spectre 13-v000na (ENERGY STAR) (W7B07EA#ABU)
  • HP Spectre 13-v050na (ENERGY STAR) (W7B12EA#ABU)
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  • HP ENVY x360 - 15-ar002na (ENERGY STAR) (W9W56EA#ABU)
  • OMEN by HP Laptop PC - 15-ax006na (ENERGY STAR) (X0L27EA#ABU)
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  • OMEN by HP - 17-w111na (Z9D67EA)
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  • HP Spectre - 13-v102na (Z5D27EA)
  • OMEN by HP Laptop PC - 15-ax095na (Z5C08EA)
  • HP Spectre x360 - 15-bl050na (Z6K99EA)
  • HP Spectre x360 - 15-bl050sa (Z6L00EA)
  • HP Spectre x360 - 15-bl051na (Z6L01EA)
  • HP Spectre x360 - 15-bl051sa (Z6L02EA)
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  • HP ENVY - 15-as105na (Z6M02EA)
  • HP Spectre - 13-v150na (Z9D42EA)
  • HP Spectre - 13-v150sa (Z9D43EA)
  • HP Spectre - 13-v151na (Z9D44EA)
  • HP Spectre - 13-v151sa (Z9D45EA)
  • HP ENVY - 15-as150na (Z9D52EA)
  • HP ENVY - 15-as150sa (Z9D53EA)
  • OMEN by HP Laptop PC - 15-ax0014na (Y0V19EA)
  • HP ENVY - 13-ab001na (Y3V76EA)
  • HP ENVY - 13-ab004na (Y3V82EA)
  • HP ENVY - 13-ab054na (Y3W18EA)
  • OMEN by HP - 17-w106na (Y3W51EA)
  • HP ENVY - 13-ab005na (Y7Y58EA)
  • HP ENVY x360 - 15-ar052na (ENERGY STAR) (X8M12EA)
  • HP ENVY x360 - 15-ar052sa (ENERGY STAR) (X8M13EA)
  • HP ENVY x360 - 15-aq090na (ENERGY STAR) (X8M37EA)
  • HP ENVY - 13-ab000na (X9W46EA)
  • HP Spectre - 13-v100na (X9W62EA)
  • OMEN by HP Laptop PC - 15-ax013na (ENERGY STAR) (X5B84EA)
  • HP Spectre x360 - 13-4129na (ENERGY STAR) (X5X71EA)
  • HP Spectre x360 - 13-4173na (ENERGY STAR) (X5Y66EA)
  • OMEN by HP Laptop PC - 15-ax000na (ENERGY STAR) (W9T91EA)
  • OMEN by HP Laptop PC - 15-ax004na (ENERGY STAR) (W9T95EA)
  • OMEN by HP Laptop PC - 15-ax009na (ENERGY STAR) (X0M60EA)
  • OMEN by HP Laptop PC - 15-ax010na (ENERGY STAR) (X0M61EA)
  • HP ENVY Notebook - 15-ah101na (ENERGY STAR) (X4L45EA)
  • HP ENVY Notebook - 17-r167na (ENERGY STAR) (W4X89EA)
  • HP Spectre x360 - 13-4162na (ENERGY STAR) (W4Y48EA)
  • HP Spectre x360 - 15-ap010na (ENERGY STAR) (W6X87EA)
  • OMEN by HP Laptop PC - 15-ax011na (ENERGY STAR) (W6Y48EA)
  • HP Spectre 13-v050sa (ENERGY STAR) (W7B13EA)
  • HP Spectre x360 - 13-4125na (ENERGY STAR) (W8Y30EA)
  • HP Spectre x360 - 13-4128na (ENERGY STAR) (W8Y33EA)
  • HP Spectre x360 - 13-4116na (ENERGY STAR) (T8U39EA)
  • HP Spectre x360 - 13-4118na (ENERGY STAR) (T8U40EA)
  • HP Spectre x360 - 13-4114na (ENERGY STAR) (T1N40EA)
  • HP Spectre x360 - 15-ap005na (ENERGY STAR) (T1D62EA)
  • HP Spectre x360 - 15-ap007na (ENERGY STAR) (T1D64EA)
  • HP ENVY x360 - 15-w104na (ENERGY STAR) (T1D81EA)
  • HP Spectre x360 - 13-4109na (ENERGY STAR) (P5P13EA)
  • HP Spectre x360 - 13-4170na (ENERGY STAR) (P3T62EA)
  • HP Spectre x2 - 12-a050na (ENERGY STAR) (P0T77EA)
  • HP Spectre x2 - 12-a050sa (ENERGY STAR) (P0T78EA)
  • HP Spectre x360 - 15-ap004na (ENERGY STAR) (P4A36EA)
  • HP Spectre x2 - 12-a001na (ENERGY STAR) (P0T70EA)
  • HP Spectre x2 - 12-a002na (ENERGY STAR) (P0T73EA)
  • HP Spectre x2 - 12-a003na (ENERGY STAR) (P0T74EA)
  • HP ENVY x360 - 15-w103na (ENERGY STAR) (P0U55EA)
  • HP Spectre x360 - 13-4100na (ENERGY STAR) (P1E13EA)
  • HP Spectre x360 - 13-4101na (ENERGY STAR) (P1E14EA)
  • HP Spectre x360 - 13-4102na (ENERGY STAR) (P1E15EA)
  • HP Spectre x360 - 13-4103na (ENERGY STAR) (P1E16EA)
  • HP Spectre x360 - 13-4154na (ENERGY STAR) (P1E19EA)
  • HP Spectre x360 - 13-4154sa (ENERGY STAR) (P1E20EA)
  • HP Spectre x360 - 13-4155na (ENERGY STAR) (P1E21EA)
  • HP Spectre x360 - 13-4155sa (ENERGY STAR) (P1E22EA)
  • HP Spectre x360 - 13-4156na (ENERGY STAR) (P1E23EA)
  • HP Spectre x360 - 13-4156sa (ENERGY STAR) (P1E24EA)
  • HP Spectre x360 - 13-4157na (ENERGY STAR) (P1E25EA)
  • HP Spectre x360 - 13-4157sa (ENERGY STAR) (P1E26EA)
  • HP Spectre x360 - 13-4161na (ENERGY STAR) (P3K41EA)
  • HP Spectre x360 - 15-ap000na (ENERGY STAR) (P3M81EA)
  • HP ENVY x360 - 15-w102na (ENERGY STAR) (N9S02EA)
  • HP OMEN Notebook - 15-5210na (ENERGY STAR) (N7K65EA)
  • HP OMEN Notebook - 15-5211na (ENERGY STAR) (N7K66EA)
  • HP Spectre 13-v051na (ENERGY STAR) (F6P95EA)
  • HP Spectre x360 - 13-4104na (ENERGY STAR) (K3D85EA)
  • HP Spectre x360 - 13-4105na (ENERGY STAR) (K3D86EA)
  • HP Spectre x360 - 13-4106na (ENERGY STAR) (K3D87EA)
  • HP Spectre x360 - 13-4108na (ENERGY STAR) (K3D89EA)
  • HP Spectre x360 - 13-4251na (ENERGY STAR) (E9P42EA)
  • HP ENVY x360 - 15-aq001na (ENERGY STAR) (F1W08EA)
  • HP Spectre 13-v051sa (ENERGY STAR) (F2T16EA)
  • HP Spectre x360 - 13-4201na (ENERGY STAR) (F2T95EA)
  • HP ENVY x360 - 15-aq055na (ENERGY STAR) (F4B11EA)
  • HP Spectre x2 - 12-a000na (ENERGY STAR) (N9Q68EA)
  • HP ENVY x360 - 15-w100na (ENERGY STAR) (N7J89EA)
  • HP ENVY - 15-as106na (1JL99EA)
  • HP ENVY - 15-as107na (1JM00EA)
  • HP ENVY x360 - 15-aq005na (ENERGY STAR) (E7G41EA)
  • HP ENVY Notebook - 13-d104na (ENERGY STAR) (E8N93EA)
  • HP ENVY Notebook - 13-d108na (ENERGY STAR) (E8P43EA)
  • HP ENVY - 13-ab057na (1DL56EA)
  • HP ENVY - 13-ab057sa (1DL57EA)
  • HP ENVY - 13-ab058na (1DL58EA)
  • HP ENVY - 13-ab058sa (1DL59EA)
  • HP ENVY - 13-ab059na (1DL60EA)
  • HP ENVY - 13-ab059sa (1DL61EA)
  • HP Spectre - 13-v104na (1DM00EA)

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HP 2y Pickup Return Pavilion Ntbk SVC

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