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Welcome to HP UK Store

Windows10

HP 2 year Pickup and Return Notebook Service

HP 2 year Pickup and Return Notebook Service
Be prepared for anything. Enhance and extend your protection beyond the standard limited warranty with HP Care Packs, which provide options for broader coverage to help you avoid out-of-pocket expenses for unexpected repairs or replacement. Simple pricing. Simple process. Outstanding support.
In stock

Estimated Shipping date:Delivery within 48 hours after receipt of payment and order confirmation.

Part Number:UM962E

£39.00 VAT incl.
  • HP will repair or replace with no loss in coverage, including coverage over multiple instances.

    • Have true peace of mind with HP Care Pack service plans. There are no deductibles, coverage limits, or hidden fees. Multiple instances are covered and if a replacement is required, your coverage will continue with the new product.
  • Conveniently connect with an HP service representative 7 days a week by phone or chat.

    • Call or chat online with an HP Care Pack service representative around-the-clock for convenient, friendly and knowledgeable product service.
  • Have confidence that your issues will be resolved with original HP parts supported by HP know-how.

    • Have confidence that your issues will be resolved. The company who manufactured the equipment, services the equipment with original HP parts supported by HP know-how.

Technical details

HP 2 year Pickup and Return Notebook Service

Legal Information
Legal disclaimer
  • HP Care Pack provides coverage from the hardware purchase date.

Compatible products

HP Home Laptop PCs
  • HP SPECTRE XT Ultrabook™ 13-2100ea (C1P10EA)
  • HP SPECTRE Ultrabook™ 14-3200ea (C1P40EA)
  • HP SPECTRE XT TouchSmart Ultrabook™ 15-4000ea (C1S38EA)
  • HP ENVY m6-1211ea Notebook PC (E3D18EA)
  • HP SPECTRE XT 13-2301ea Ultrabook™ (E4R70EA)
  • HP SPECTRE XT TouchSmart 15-4100ea Ultrabook™ (E5U23EA)
  • HP Spectre 13-h201sa x2 PC (E8Q05EA)
  • HP Spectre 13-h220ea x2 PC (E8Q19EA)
  • HP Spectre 13-3000ea Ultrabook™ (ENERGY STAR) (E9K63EA)
  • HP Spectre 13-h201ea x2 PC (E9K68EA)
  • HP ENVY 17-j110ea Leap Motion SE Notebook PC (ENERGY STAR) (E9L17EA)
  • HP ENVY 17-j161ea Leap Motion TS SE Notebook PC (ENERGY STAR) (F1D50EA)
  • HP Spectre 13-h202ea x2 PC (F4V40EA)
  • HP Spectre 13-h221ea x2 PC (F4V42EA)
  • HP Split 13-m200ea x2 PC (F5B19EA)
  • HP Split 13-m200sa x2 PC (F5C45EA)
  • HP Split 13-m201sa x2 PC (F5C46EA)
  • HP Split 13-m210sa x2 PC (F5C47EA)
  • HP ENVY TouchSmart 15-j102sa Notebook PC (ENERGY STAR) (F5C62EA)
  • HP ENVY TouchSmart 15-j104sa Notebook PC (ENERGY STAR) (F5C64EA)
  • HP ENVY 17-j101sa Notebook PC (ENERGY STAR) (F5C76EA)
  • HP Spectre 13-3010ea Ultrabook (ENERGY STAR) (F5C93EA)
  • HP Spectre 13-h251sa x2 PC (F5C94EA)
  • HP ENVY TouchSmart 15-j105sa Notebook PC (ENERGY STAR) (F5D08EA)
  • HP ENVY TouchSmart 15-j106sa Notebook PC (ENERGY STAR) (F5D09EA)
  • HP ENVY 17-j130sa Notebook PC (ENERGY STAR) (F5D34EA)
  • HP ENVY 17-j171sa Leap Motion TS SE Notebook PC (ENERGY STAR) (F5D36EA)
  • HP ENVY 17-j180sa Leap Motion TS SE Notebook PC (ENERGY STAR) (F5D37EA)
  • HP Spectre 13-3010sa Ultrabook™ (ENERGY STAR) (F5D38EA)
  • HP SPECTRE 13-h260ea x2 PC (F5D40EA)
  • HP ENVY TouchSmart 15-j103ea Notebook PC (ENERGY STAR) (F5D47EA)
  • HP ENVY TouchSmart 15-j131ea Notebook PC (ENERGY STAR) (F5D48EA)
  • HP ENVY 17-j102ea Notebook PC (ENERGY STAR) (F5D54EA)
  • HP ENVY TouchSmart 17-j103ea Notebook PC (ENERGY STAR) (F5D55EA)
  • HP Spectre 13-3011ea Ultrabook™ (ENERGY STAR) (F5D83EA)
  • HP Spectre 13-h255sa x2 PC (F7T43EA)
  • HP SPECTRE 13-h251ea x2 PC (F7T52EA)
  • HP Split 13-m210ea x2 PC (F7T53EA)
  • HP ENVY 17-j130ea Notebook PC (ENERGY STAR) (F7T68EA)
  • HP ENVY 17-j180ea Leap Motion TS SE Notebook PC (ENERGY STAR) (F7T69EA)
  • HP ENVY 17-j170ea Leap Motion SE Notebook PC (ENERGY STAR) (F8R92EA)
  • HP ENVY TouchSmart 15-j112ea Notebook PC (ENERGY STAR) (F9T39EA)
  • HP ENVY TouchSmart 15-j113ea Notebook PC (ENERGY STAR) (F9T64EA)
  • HP Spectre 13-h255ea x2 PC (F9T71EA)
  • HP ENVY TouchSmart 15-j104ea Notebook PC (ENERGY STAR) (F9T98EA)
  • HP ENVY 17-j171ea Leap Motion TS SE Notebook PC (ENERGY STAR) (F9U15EA)
  • HP ENVY TouchSmart 15-j105ea Notebook PC (ENERGY STAR) (F9V26EA)
  • HP ENVY 17-j101ea Notebook PC (ENERGY STAR) (F9V37EA)
  • HP ENVY TouchSmart 15-j122ea Notebook PC (ENERGY STAR) (G5F57EA)
  • HP ENVY 15-j151ea Notebook PC (ENERGY STAR) (G7V80EA)
  • HP ENVY TouchSmart 15-j181na Notebook PC (ENERGY STAR) (J0B00EA)
  • HP ENVY 15-j140na Notebook PC (ENERGY STAR) (J0B97EA)
  • HP ENVY 15-j142na Notebook PC (ENERGY STAR) (J0B99EA)
  • HP ENVY TouchSmart 15-j143na Notebook PC (ENERGY STAR) (J0C00EA)
  • HP ENVY TouchSmart 15-j144na Notebook PC (ENERGY STAR) (J0C01EA)
  • HP ENVY 17-j140na Notebook PC (ENERGY STAR) (J0C15EA)
  • HP ENVY 17-j141na Notebook PC (ENERGY STAR) (J0C16EA)
  • HP ENVY TouchSmart 15-j145na Notebook PC (ENERGY STAR) (J0C50EA)
  • HP ENVY 15-u000na x360 Convertible PC (ENERGY STAR) (J1W92EA)
  • HP ENVY TouchSmart 15-j184na Notebook PC (ENERGY STAR) (J1Y23EA)
  • HP ENVY TouchSmart 15-j184sa Notebook PC (ENERGY STAR) (J1Y24EA)
  • HP ENVY 15-j151sa Notebook PC (ENERGY STAR) (J2E80EA)
  • HP ENVY 15-j186na Notebook PC (ENERGY STAR) (J2T71EA)
  • HP ENVY 17-j184na Notebook PC (ENERGY STAR) (J2U19EA)
  • HP ENVY TouchSmart 17-j185na Notebook PC (ENERGY STAR) (J2U20EA)
  • HP ENVY 15-u001na x360 Convertible PC (J5A45EA)
  • HP ENVY 15-u081na x360 Convertible PC (ENERGY STAR) (J6Y52EA)
  • HP ENVY x2 - 13-j000na (ENERGY STAR) (K0W97EA)
  • HP ENVY x2 - 15-c000na (ENERGY STAR) (K0X12EA)
  • HP ENVY x2 - 13-j050na (ENERGY STAR) (K0Y03EA)
  • HP ENVY x2 - 13-j050sa (ENERGY STAR) (K0Y04EA)
  • HP ENVY x2 - 15-c050na (ENERGY STAR) (K0Y12EA)
  • HP ENVY x2 - 15-c050sa (ENERGY STAR) (K0Y13EA)
  • HP ENVY TouchSmart 15-j132na Notebook PC (ENERGY STAR) (K1X02EA)
  • HP ENVY 15-j133na Notebook PC (ENERGY STAR) (K1X03EA)
  • HP ENVY 17-j120na Notebook PC (ENERGY STAR) (K1X61EA)
  • HP OMEN Notebook - 15-5001na (ENERGY STAR) (K2V87EA)
  • HP OMEN Notebook - 15-5050na (ENERGY STAR) (K2V88EA)
  • HP OMEN Notebook - 15-5050sa (ENERGY STAR) (K2V89EA)
  • HP OMEN Notebook - 15-5051na (ENERGY STAR) (K2V90EA)
  • HP OMEN Notebook - 15-5051sa (ENERGY STAR) (K2V91EA)
  • HP ENVY TouchSmart 15-j134na Notebook PC (ENERGY STAR) (K4E82EA)
  • HP ENVY TouchSmart 17-j121na Notebook PC (ENERGY STAR) (K4F14EA)
  • HP ENVY TouchSmart 17-j122na Notebook PC (ENERGY STAR) (K4F15EA)
  • HP Spectre x360 - 13-4003na (ENERGY STAR) (L0B54EA)
  • HP Spectre x360 - 13-4005na (ENERGY STAR) (L0B58EA)
  • HP Spectre x360 - 13-4008na (ENERGY STAR) (L0B61EA)
  • HP Spectre x360 - 13-4050na (ENERGY STAR) (L0B62EA)
  • HP Spectre x360 - 13-4051na (ENERGY STAR) (L0B64EA)
  • HP Spectre x360 - 13-4054na (ENERGY STAR) (L0B70EA)
  • HP Spectre x360 - 13-4057na (ENERGY STAR) (L0B76EA)
  • HP Spectre x360 - 13-4058na (ENERGY STAR) (L0B78EA)
  • HP ENVY Notebook - 15-k200na (ENERGY STAR) (L0C83EA)
  • HP ENVY Notebook - 15-k203na (Touch) (ENERGY STAR) (L0D18EA)
  • HP ENVY Notebook - 15-k204na (Touch) (ENERGY STAR) (L0D20EA)
  • HP ENVY Notebook - 15-k207na (ENERGY STAR) (L0D26EA)
  • HP ENVY Notebook - 15-k209na (ENERGY STAR) (L0D29EA)
  • HP ENVY x360 - 15-u200na (ENERGY STAR) (L0F45EA)
  • HP ENVY Notebook - 17-k203na (ENERGY STAR) (L0G00EA)
  • HP ENVY Notebook - 17-k206na (ENERGY STAR) (L0G03EA)
  • HP ENVY Notebook - 15-k250na (ENERGY STAR) (L0G54EA)
  • HP ENVY Notebook - 15-k251na (ENERGY STAR) (L0G56EA)
  • HP ENVY Notebook - 15-k252na (Touch) (ENERGY STAR) (L0G58EA)
  • HP ENVY Notebook - 17-k251na (ENERGY STAR) (L0M09EA)
  • HP ENVY Notebook - 17-k254na (ENERGY STAR) (L0M15EA)
  • HP ENVY x360 - 15-u202na (ENERGY STAR) (L0N30EA)
  • HP ENVY x360 - 15-u252na (ENERGY STAR) (L0Z37EA)
  • HP ENVY x360 - 15-u252sa (ENERGY STAR) (L0Z38EA)
  • HP ENVY x360 - 15-u203na (ENERGY STAR) (L2U29EA)
  • HP ENVY Notebook - 17-k207na (ENERGY STAR) (L2V41EA)
  • HP ENVY x360 - 15-u205na (ENERGY STAR) (L3R53EA)
  • HP OMEN Notebook - 15-5012na (ENERGY STAR) (M1L52EA)
  • HP ENVY x360 - 15-w000na (ENERGY STAR) (M1N37EA)
  • HP ENVY x360 - 15-w050na (ENERGY STAR) (M1N45EA)
  • HP ENVY x360 - 15-w050sa (ENERGY STAR) (M1N46EA)
  • HP OMEN Notebook - 15-5100na (ENERGY STAR) (M2X47EA)
  • HP OMEN Notebook - 15-5102na (ENERGY STAR) (M2X49EA)
  • HP ENVY Notebook - 17-n000na (ENERGY STAR) (M2X59EA)
  • HP ENVY Notebook - 17-n005na (ENERGY STAR) (M2X64EA)
  • HP ENVY Notebook - 17-n006na (ENERGY STAR) (M2X65EA)
  • HP ENVY Notebook - 17-n008na (ENERGY STAR) (M2X67EA)
  • HP ENVY Notebook - 17-n010na (ENERGY STAR) (M2X69EA)
  • HP ENVY Notebook - 17-n012na (ENERGY STAR) (M2X71EA)
  • HP ENVY Notebook - 17-n060na (ENERGY STAR) (M2Y21EA)
  • HP ENVY Notebook - 17-n062na (ENERGY STAR) (M2Y23EA)
  • HP ENVY Notebook - 15-ae000na (ENERGY STAR) (M2Z27EA)
  • HP ENVY Notebook - 15-ae001na (ENERGY STAR) (M2Z31EA)
  • HP ENVY Notebook - 15-ae003na (ENERGY STAR) (M2Z33EA)
  • HP ENVY Notebook - 15-ae007na (ENERGY STAR) (M2Z37EA)
  • HP ENVY Notebook - 15-ae009na (ENERGY STAR) (M2Z39EA)
  • HP ENVY Notebook - 15-ae013na (ENERGY STAR) (M2Z43EA)
  • HP ENVY Notebook - 15-ae058na (ENERGY STAR) (M3Y86EA)
  • HP ENVY Notebook - 15-ae061na (ENERGY STAR) (M3Y92EA)
  • HP ENVY Notebook - 15-ae061sa (ENERGY STAR) (M3Y93EA)
  • HP ENVY Notebook - 15-ae065na (ENERGY STAR) (M3Z00EA)
  • HP ENVY Notebook - 15-ae065sa (ENERGY STAR) (M3Z01EA)
  • HP ENVY Notebook - 15-ae002na (ENERGY STAR) (M5L16EA)
  • HP ENVY Notebook - 15-ae054na (ENERGY STAR) (M5L20EA)
  • HP ENVY x360 - 15-w001na (ENERGY STAR) (M5L25EA)
  • HP ENVY Notebook - 17-n014na (ENERGY STAR) (M5L28EA)
  • HP ENVY Notebook - 17-n065na (ENERGY STAR) (M5L32EA)
  • HP ENVY Notebook - 15-ah000na (ENERGY STAR) (M9F50EA)
  • HP ENVY x360 - 15-w003na (ENERGY STAR) (N0K23EA)
  • HP ENVY Notebook - 15-ah000sa (ENERGY STAR) (N0M01EA)
  • HP OMEN Notebook - 15-5000na (ENERGY STAR) (K2V86EA#ABU)
  • HP Spectre x360 - 13-4000na (ENERGY STAR) (L0B40EA#ABU)
  • HP Spectre x360 - 13-4001na (ENERGY STAR) (L0B47EA#ABU)
  • HP Spectre x360 - 13-4007na (ENERGY STAR) (L0B60EA#ABU)
  • HP ENVY Notebook - 15-k201na (ENERGY STAR) (L0C91EA#ABU)
  • HP ENVY Notebook - 15-k202na (Touch) (ENERGY STAR) (L0C96EA#ABU)
  • HP ENVY Notebook - 17-k200na (ENERGY STAR) (L0F96EA#ABU)
  • HP ENVY Notebook - 17-k201na (ENERGY STAR) (L0F98EA#ABU)
  • HP Spectre x360 - 13-4009na (ENERGY STAR) (L6A11EA#ABU)
  • HP ENVY Notebook - 15-ae015na (ENERGY STAR) (M1L91EA#ABU)
  • HP ENVY x360 - 15-w005na (ENERGY STAR) (M1N44EA#ABU)
  • HP ENVY Notebook - 17-n009na (ENERGY STAR) (M2X68EA#ABU)
  • HP ENVY Notebook - 17-n013na (ENERGY STAR) (M2X72EA#ABU)
  • HP ENVY Notebook - 15-ae011na (ENERGY STAR) (M2Z41EA#ABU)

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