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Welcome to HP UK Store

Part Number: UJ404E

HP 3 year Pickup and Return Hardware Support w/Defective Media Retention for Notebooks

£99.60

VAT incl.

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Delivery within 48hrs *
The majority of orders placed before 4.00pm are delivered next working day subject to order processing & security checks
£99.60 VAT incl.

Pickup and Return Service with Defective Media Retention offers high-quality return-to-HP service levels with remote telephone support and offsite repair for eligible products at an HP designated repair center. The service includes pickup, offsite repair, materials and parts, labor, and return shipping costs. When dealing with defective storage media, you maintain control of your sensitive data.

Features

Enjoy door-to-door service

Flexible shipment options

Reduce your costs

For products in non-critical environments, Pickup and Return Service offers a reliable, lower-cost alternative to onsite support.

Get high-quality support

HP’s expert technicians have the tools and resources to repair your equipment properly.

Stay in control of your data

You retain possession of failed storage media, so you can securely dispose of or archive it in a way that helps meet your security standards or industry requirements.

Technical details

Support type Pickup and return
Duration 3 years
Response time Repaired within 3-7 business days
Coverage window Standard workdays - 9 hours
Place of service Offsite
Service method Depot repair
Logistics options Courier pick up and return
Warranty coverage In warranty
Care Pack type Electronic
Registration required Yes

Compatible products

Expand All

Business Laptop PCs

  • HP Compaq nc6120 Notebook PC (ED986ES)
  • HP Compaq nc6120 Notebook PC (EE026ES)
  • HP Compaq nc6120 Notebook PC (EE246ES)
  • HP ProBook 655 G1 Notebook PC (F1N83EA)
  • HP ProBook 645 G1 Notebook PC (F1N85EA)
  • HP ProBook 650 G1 Notebook PC (F1P85ET)
  • HP ProBook 655 G1 Notebook PC (F1Q11ES)
  • HP ProBook 640 G1 Notebook PC (F1Q65EA)
  • HP ProBook 640 G1 Notebook PC (F1Q66EA)
  • HP ProBook 640 G1 Notebook PC (F1Q68EA)
  • HP ProBook 645 G1 Notebook PC (H5G60EA)
  • HP ProBook 645 G1 Notebook PC (H5G61ET)
  • HP ProBook 645 G1 Notebook PC (H5G62EA)
  • HP ProBook 650 G1 Notebook PC (H5G75ET)
  • HP ProBook 650 G1 Notebook PC (H5G76EA)
  • HP ProBook 650 G1 Notebook PC (H5G78EA)
  • HP ProBook 650 G1 Notebook PC (H5G79EA)
  • HP ProBook 655 G1 Notebook PC (H5G82EA)
  • HP ProBook 655 G1 Notebook PC (H5G83EA)
  • HP ProBook 645 G1 Notebook PC (J8R21EA)
  • HP ProBook 655 G1 Notebook PC (ENERGY STAR) (M3N67EA)
  • HP ProBook 650 G1 Notebook PC (P4T23ET)
  • HP ProBook 640 G1 Notebook PC (P4T50EA)
  • HP ProBook 640 G2 Notebook PC (ENERGY STAR) (T9X00EA)
  • HP ProBook 640 G2 Notebook PC (ENERGY STAR) (T9X02EA)
  • HP ProBook 640 G2 Notebook PC (ENERGY STAR) (T9X05EA)
  • HP ProBook 655 G2 Notebook PC (ENERGY STAR) (T9X09EA)
  • HP ProBook 655 G2 Notebook PC (ENERGY STAR) (T9X11EA)
  • HP ProBook 645 G2 Notebook PC (ENERGY STAR) (T9X13EA)
  • HP ProBook 640 G2 Notebook PC (ENERGY STAR) (T9X63EA)
  • HP ProBook 655 G2 Notebook PC (ENERGY STAR) (T9X66EA)
  • HP ProBook 640 G2 Notebook PC (ENERGY STAR) (V1A92ET)
  • HP ProBook 655 G2 Notebook PC (ENERGY STAR) (V1B40EA)
  • HP ProBook 640 G2 Notebook PC (ENERGY STAR) (Y3B11EA)
  • HP ProBook 640 G2 Notebook PC (ENERGY STAR) (Y3B13EA)
  • HP ProBook 640 G2 Notebook PC (ENERGY STAR) (Y3B21EA)
  • HP ProBook 655 G2 Notebook PC (ENERGY STAR) (Y3B22EA)
  • HP ProBook 655 G2 Notebook PC (ENERGY STAR) (Y3B24EA)
  • HP ProBook 645 G2 Notebook PC (ENERGY STAR) (Y3B25EA)
  • HP ProBook 645 G2 Notebook PC (ENERGY STAR) (Y3B27EA)
  • HP ProBook 655 G2 Notebook PC (ENERGY STAR) (Y3B28EA)
  • HP ProBook 655 G2 Notebook PC (ENERGY STAR) (Y3B31EA)
  • HP ProBook 640 G3 Notebook PC (ENERGY STAR) (Z2W29EA)
  • HP ProBook 640 G3 Notebook PC (ENERGY STAR) (Z2W34EA)
  • HP ProBook 640 G3 Notebook PC (ENERGY STAR) (Z2W37ET)
  • HP ProBook 650 G3 Notebook PC (ENERGY STAR) (Z2W44EA)
  • HP ProBook 650 G3 Notebook PC (ENERGY STAR) (Z2W48EA)
  • HP ProBook 650 G3 Notebook PC (ENERGY STAR) (Z2W53ET)
  • HP ProBook 650 G3 Notebook PC (ENERGY STAR) (Z2W54EA)
  • HP ProBook 645 G2 Notebook PC (ENERGY STAR) (Z2W98EA)
  • HP ProBook 640 G2 Notebook PC (ENERGY STAR) (Y3B61EA)
  • HP ProBook 650 G1 Notebook PC (F1P85EA#ABU)
  • HP 650 Notebook PC (F1P87EA#ABU)
  • HP ProBook 640 G1 Notebook PC (F1Q66ET#ABU)
  • HP ProBook 640 G1 Notebook PC (F1Q69EA#ABU)
  • HP ProBook 650 G1 Notebook PC (F4M01AW#ABU)
  • HP ProBook 640 G1 Notebook PC (H5G64ET#ABU)
  • HP ProBook 650 G1 Notebook PC (H5G74ET#ABU)
  • HP ProBook 640 G1 Notebook PC (P4T21ET#ABU)
  • HP ProBook 640 G2 Notebook PC (ENERGY STAR) (T9X00ET#ABU)
  • HP ProBook 640 G2 Notebook PC (ENERGY STAR) (T9X07EA#ABU)
  • HP ProBook 645 G2 Notebook PC (ENERGY STAR) (V1B39EA#ABU)
  • HP ProBook 640 G2 Notebook PC (ENERGY STAR) (Y3B11ET#ABU)
  • HP ProBook 640 G2 Notebook PC (ENERGY STAR) (Y3B15ET#ABU)
  • HP ProBook 640 G2 Notebook PC (ENERGY STAR) (Y3B61EA#ABU)
  • HP ProBook 640 G2 Notebook PC (ENERGY STAR) (Y8Q71ET#ABU)
  • HP ProBook 640 G2 Notebook PC (ENERGY STAR) (Z2U74ET#ABU)
  • HP ProBook 650 G2 Notebook PC (ENERGY STAR) (Z2V16ET#ABU)
  • HP ProBook 650 G2 Notebook PC (ENERGY STAR) (Y8R16ET#ABU)
  • HP ProBook 650 G2 Notebook PC (ENERGY STAR) (Y3B63EA#ABU)
  • HP ProBook 650 G2 Notebook PC (ENERGY STAR) (Y3B16ET#ABU)
  • HP ProBook 650 G2 Notebook PC (ENERGY STAR) (V1C17EA#ABU)
  • HP ProBook 650 G2 Notebook PC (ENERGY STAR) (V1A93ET#ABU)
  • HP ProBook 650 G2 Notebook PC (ENERGY STAR) (T4J06ET#ABU)
  • HP ProBook 650 G2 Notebook PC (ENERGY STAR) (Y8R00EA)
  • HP ProBook 650 G2 Notebook PC (ENERGY STAR) (Y3B14EA)
  • HP ProBook 650 G2 Notebook PC (ENERGY STAR) (T9X58EA)
  • HP ProBook 650 G2 Notebook PC (ENERGY STAR) (T4J09EA)
  • HP ProBook 650 G2 Notebook PC (ENERGY STAR) (T4J11EA)

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HP 3 year Pickup and Return Hardware Support w/Defective Media Retention for Notebooks

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