Technology made easy
Get the help you need, when you need it, with HP SmartFriend. Rely on friendly one-on-one expert assistance to guide you, no matter what brand of PC or tablet you own. It’s an ideal, worry-free technology experience.
Expertise at your service - Learn how to connect to the Internet wirelessly, install software or get help troubleshooting your PC and tablet with friendly, accessible SmartFriend technology experts.
Risk-free remote access - With protected remote access, sit back and relax while a certified expert from HP guides you through a solution – right before your eyes on your PC screen.
Expert help with any brand PC or tablet - Get answers to your technology questions. SmartFriend can help with any brand of PC or tablet you own.
HP SmartFriend Prepaid Services will give you assistance for up to 3 devices (PC and tablets), during a fixed period of 1, 3, 6 or 12 months, calling a free phone. The HP SmartFriend service is available from Monday to Friday between 8:30 a.m. and 6:00 p.m. and on Saturday between 10:00 a.m. and 4:00 p.m. local time, excluding bank holidays.
Choose the service duration that is best for you