Delivery date information
At HP Store we pride ourselves on offering our customers a fast and reliable shipping service.
If your order is in stock and available we will aim to dispatch it on the next working day from receipt of your order confirmation. Typically you should expect to receive delivery of your order in 48 hours for items in stock. Our deliveries take place Monday to Friday (excluding bank holidays).
Whilst we will endeavor to meet or exceed the estimated delivery date this should only be used as a guide. Please note you will not receive a proactive notification if your delivery date changes so please visit the My Orders page for the most up to date status of your order.
Shipping estimates on our website give an indication of when the item will be dispatched from our warehouse for delivery.
For example, items that show 'Estimated shipping date: Next working day' are estimated to be dispatched for delivery from our warehouse on the next working day after order acceptance confirmation.
For products which are not immediately available from stock, an approximate shipping date is shown alongside product description. If you order a product which is not in stock we will send you the e-mail accepting your order once the product is available and ready for shipping.
Please note that we are unable to split orders so if any items are unavailable we will hold your order until we can deliver all of the items in your order. However, we have several warehouses and not all of the items we offer are stocked at any single warehouse. Sometimes we'll split your order into a number of different packages so that we can take advantage of the items in stock at different warehouses. Regardless of the number of deliveries you receive, you'll only be charged the amount that was originally quoted to you at the time you placed your order.
You will receive an email when your order is dispatched and if you provided a mobile telephone number you will receive a text message* the night before your order is delivered giving you the option to:
- Select an alternative delivery date.
- Opt for delivery to a nominated neighbour.
- Collect the parcel from your local depot.
You’ll also receive a text message on the delivery day giving you a 1 hour delivery window so there’s no need for you to wait in all day*.
*This applies to UK mainland orders only