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Accidents happen, but fortunately your device is protected. HP will repair or replace your device if it’s been damaged from any accidental drops, spills, or electrical surges.
If your device is lost, or worse, stolen, we can lock your device, track it, and work with the authorities to help recover it. We can even wipe your hard drive so your private data stays private.
Connect with knowledgeable agents, available to you 7 days per week, and get your device repaired quickly with no unexpected costs.
Support type | Pickup and return |
---|---|
Duration | 2 years |
Response time | Repaired within 3-7 business days |
Coverage window | Standard workdays - 9 hours |
Place of service | Offsite |
Service method | Depot repair |
Logistics options | Courier pick up and return |
Warranty coverage | In warranty |
Care Pack type | Electronic |
Registration required | Yes |
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