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Counterfeit supplies not only cost you time and money with expensive reprints – they can ruin your printers. Learn how to recognise, report, and prevent counterfeit. Don't get fooled by a reproduction, download the HP SureSupply app, or use any generic QR code reader, and scan the code on the cartridge's security label. 1
Download the HP SureSupply app or use a generic QR code reader:
There are several things to look for when differentiating between genuine HP print cartridges and counterfeits. Visible security labels, standard pricing, proper packaging, and reliable performance are key attributes of Original HP print cartridges.
Identify the security label on the box and make sure that as you move it back and forth, and up and down, the colour changes or the "OK" and "√" move across label.
Use the HP SureSupply app or a generic QR code reader to scan the QR code on the cartridge's security label.1 If you cannot capture QR codes with a smartphone, go to www.hp.com/go/ok to validate online.
Stop crime. Report counterfeit.
Please keep the print cartridge, its packaging and any documents relating to the product, such as invoices, offer letters, etc.
Other than the most obvious reason to buy Original HP print cartridges (because counterfeit cartridges are illegal), the list of benefits make loyalty seem obvious.
Original HP cartridges deliver a low total cost of printing. Counterfeits can drain productivity and increase cost with reprints and low-quality results.
Original HP cartridges enable fast, efficient printing and impressive results. Counterfeit cartridges provide no assurance of quality.
Original HP cartridges are backed by 20 years of research and development—avoid leakage or messy prints that could result from a counterfeit model.
All Original HP cartridges are backed by exceptional support, service, and warranty. Use Original HP cartridges to receive the full benefits.
© Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
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