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Care Pack Finder

Protect your HP with a Carepack

Be prepared for anything. Enhance and extend your protection beyond the standard limited warranty with HP Care Packs.

Additional protection
to offset the unexpected

You already enjoy the benefits of product warranty coverage. HP Computing Services goes beyond warranty to keep your business running smoothly. HP Computing Services offers our most comprehensive, end-to-end solutions tailored to your specific needs - starting at the time of purchase.

Introducing HP Carepack Service Family

Onsite Services

When your hardware doesn’t work, you don’t either. That’s why you need HP Hardware Next Business Day Onsite Service. Our most popular Care Pack service option ensures that a trained technician will be at your location the next business day. So you and your equipment can get back to work.

Accidental Damage Protection

Accidents happen. In the event that peril finds your PC, don’t worry—Accidental Damage Protection covers spills, drops, falls and more. The loss of productivity waiting for equipment to be repaired or replaced can be costly.

Defective Media Retention

Sometimes, even the best storage media can fail. When it does, you don’t want to send your confidential data to a remote facility. You want to keep it right where it is. You want HP Defective Media Retention.

Travel Services

If your business requires you to travel domestically or internationally, you need your PCs to be functional in order to be effective. With HP Next Business Day Hardware Support for Travelers*, you can travel with the peace of mind that your computer can be repaired while you are on the road.

Tracking and Recovery

It’s your worst nightmare. Your computing device is lost or stolen – with all of your confidential data. Suddenly, all you can think about is how to get it back. With HP Tracking and Recovery Services, you can.


All Carepacks include

Accessible service

Conveniently connect with an HP service representative by phone or online chat.

HP parts. HP expertise.

Have confidence that your issues will be solved with original HP parts supported by HP know-how.

Reliable support

HP will repair or replace with no loss in coverage including coverage over multiple instances.

Did you know ?

$6.4 million

Average impact of stolen or lost PCs per organization 1.

90%

Say PC support services are a worthwhile investment 2.

25+

Years of experience in enterprise imaging and printing environments.

  • 1 - Ponemon Institute, Oct 31, 2010, The Billion Dollar Lost Laptop Problem, Part 1.
  • 2 - 2013 InfoTrends, Report on Perceived Value of Add-On PC Configuration, and Care & Support Services.
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